Terms & Conditions
Welcome to Prodaja Vatrometa.
By accessing or purchasing from prodajavatrometa.rs, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or placing an order.
1. General Information
This website is operated by Prodaja Vatrometa. The terms “we,” “us,” and “our” refer to the company. By visiting our site or purchasing from us, you agree to these Terms, including all additional terms, policies, and notices referenced herein.
We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
2. Eligibility
By using our website, you confirm that you are at least 18 years old and legally permitted to purchase pyrotechnic products in accordance with Serbian law. We do not sell fireworks to minors.
3. Products and Use
All products listed on our website are intended for outdoor use only and must be handled by responsible adults who follow safety instructions carefully.
We are not responsible for any injury, damage, or legal consequences resulting from improper use of fireworks.
Product images are for illustrative purposes only. Actual packaging, colors, or effects may vary slightly due to manufacturing variations or supplier updates.
4. Pricing and Payments
All prices are shown in Serbian dinars (RSD) and include VAT unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payments must be completed using the methods available at checkout. Orders will not be processed until payment is confirmed.
5. Shipping and Delivery
We aim to process and ship all orders promptly. Delivery times are estimated and may vary depending on courier services and location.
We are not responsible for delays caused by external factors such as weather, holidays, or courier issues.
For more information, please refer to our Shipping & Returns policy.
6. Returns and Refunds
Due to safety and legal restrictions, fireworks cannot be returned or exchanged once shipped or opened.
Refunds are only available for defective, damaged, or incorrectly shipped items.
Please contact our support team within 48 hours of delivery for assistance.
7. Limitation of Liability
We are not liable for any personal injury, property damage, or loss resulting from the use or misuse of our products.
You agree to use all products responsibly and follow all safety guidelines provided by the manufacturer.
8. Privacy Policy
Your privacy is important to us. We collect and process your personal information only to complete your orders and improve your shopping experience. For details, please see our Privacy Policy page.
9. Governing Law
These Terms and all transactions made through prodajavatrometa.rs are governed by the laws of the Republic of Serbia. Any disputes shall be resolved in the competent court in Serbia.